Administrative Assistant

Location: London, Greater London (On-site)

Salary: Unpaid role, expenses paid

Hours: 3 days per week (12 hours)

Contract: Voluntary

JOB DESCRIPTION

This role provides an excellent opportunity for personal and professional growth. You will gain hands-on experience in planning and organising programmes, gaining research and problem solving skills, and understand how these tasks impact program outcomes. You will learn how current government and local authority policies impact migrants and those impacted by destitution and, most importantly, you'll be making a difference in the lives of marginalised populations.

KEY RESPONSIBILITIES

• Assist in administrative tasks for the caseworking.

• Coordinate with clients for their sessions and remind them of appointments and events.

• Update and maintain accurate client information and data records.

• Scan, copy, organise and maintain physical files

• Facilitate the logistics of remote sessions and face-to-face pilot sessions.

• Conduct relevant research related to caseworking and client needs..

• Manage volunteer inquiries, screen applications, and onboard volunteers.

• Manage office equipment, supplies, and deliveries. 

• Efficiently greet visitors, members and manage general inquiries.

• Handle office phone calls and redirect as appropriate.

For more information, please download the application pack here.

To apply, please send your CV and cover letter to info@cottontreetrust.org.uk.